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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1: Are you a factory or a trading company?

A1: We are a factory integrating industry and trade, and we have 23 years of production experience. Our factory covers an area of more than 2,000 square meters, which is used to produce all kinds of bottled water, bottled water and other complete production lines.

Q2: Do you provide customized service?

A2: We will customize the most suitable equipment according to your requirements, such as the output requirements, filling type, bottle types, materials, power, etc. At the same time, we will provide you with professional advice based on experience

Q3:What are your prices?

A3:Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Q4: When can I get my machine after payment?

A4: We will deliver the machines on time as the date we agreed both side.

Q5: How to install after my machine arrives? How long does it take to install?

A5: After all the preparations are in place, we will send our engineers to your factory to be responsible for the installation and commissioning of the equipment, and teach your technicians how to run the equipment. The installation time depends on the specific number of equipment, generally takes 10-25 days.

Q6: What’s your guarantee or the warranty of the quality if we buy your machines?

A6: We provide you with high-quality machines with a warranty period of 1 year. We will provide you with spare parts for free within 2 years, and provide lifetime technical support.